THE MOONBASE MARKETPLACE — SHIPPING POLICY (Same-Day / Next-Day Processing + 5–10 Day Delivery)

ORDER PROCESSING

We aim to process orders same day or within 1 business day whenever possible.
During high-volume periods or holidays, processing may take up to 1–3 business days.

Processing time is separate from delivery time.

---

FULFILLMENT

Orders may be fulfilled through MoonBase HQ or our global fulfillment network, depending on product availability and destination.

---

SHIPPING TIMEFRAME

We offer Free Standard Shipping.

Estimated Delivery:

5–10 business days

Delivery estimates may vary based on carrier performance, routing, customs, weather, or other factors outside our control.

---

TRACKING INFORMATION

Tracking may be available depending on fulfillment location and carrier.
Tracking is not guaranteed for all shipments.

---

MULTIPLE SHIPMENTS

Orders containing multiple items may ship separately at no extra cost.

---

ADDRESS ACCURACY

Please ensure your shipping address is correct at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses.

---

LOST, DELAYED, OR DAMAGED PACKAGES

Once an order is handed to the carrier, it is outside our control. We are not responsible for packages that are:

• delayed

• lost

• marked “delivered” but not received

• damaged in transit

We will assist with reasonable next steps when possible. (Just message me 😉🤘)

---

CUSTOMS & IMPORT FEES (International Orders)

International orders may be subject to customs duties or taxes.
These charges are the responsibility of the customer.

---

ORDER CHANGES & CANCELLATIONS

Because we process orders quickly, changes or cancellations cannot be guaranteed once an order enters fulfillment.

---

CONTACT

For shipping questions, contact us at:
📧 MoonBaseMarketPlace@gmail.com

---